The UK’s competition watchdog has opened a formal investigation into Ticketmaster after tickets for Oasis’ reunion shows went on sale last weekend. The Competition and Markets Authority said it will look into the company’s dynamic pricing practice and whether it broke consumer law.
Dynamic pricing involves a business adjusting prices based on shifting market conditions, such as demand. Airlines are among those that use the model.
Some Oasis fans who tried desperately to get tickets for the band’s first shows in 16 years waited for hours in Ticketmaster’s virtual queues. When they
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