Uber rolled out a new set of features on Monday that could remove some friction for people with service animals. The company now lets handlers automatically notify drivers that they ride with a service animal.
In a blog post, Chris Yoon, an Uber Product Manager, wrote that he “joined Uber with a singular mission: to help expand accessibility in rideshare, including for those who rely on service animals.” He says he and other blind travelers often message drivers in advance to let them know about their service animals. Today’s new features can automate that for them if they choose.
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