N.H.L. Teams Are Pouring Resources Into Arena Experiences. But Fans Aren’t Cheering.

It was a small moment in the Toronto Maple Leafs season, a late-January footnote that most of the NHL hardly noticed.

But when the team captain remarked how he was disappointed in the home crowd for showing so little enthusiasm for an early-game fight, it set off plenty of commentary in the center of the hockey universe about the Leafs fan base.

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Or, to be more specific, the lack of one in the seats.

“I would’ve liked a little more energy from the crowd after that (fight),” Auston Matthews said following a 5-1 loss to the Columbus Blue Jackets, during which the Leafs’ Ryan Reaves dropped the gloves with Mathieu Olivier in

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