At one point, she said Delta lost her luggage that contained her mother’s ashes. The airline found the bag, labeled as “fragile,” one day later.
ENUMCLAW, Wash. — An Enumclaw woman is driving from Alabama to Washington state to deliver her mother’s ashes after her flights home were continuously delayed by the CrowdStrike outage.
Heather Francisco said she planned to honor her mother’s wishes by scattering her ashes in Mississippi where she was originally from. Then Francisco would fly home Sunday afternoon to Washington state.
Instead, Francisco’s return flights were delayed again and again as Delta Airlines dealt with the fallout of the CrowdStrike
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