Customers share thoughts on self-driving wheelchairs provided by Alaska Air

In 60 days, Alaska Airlines has provided 3,000 trips on autonomous wheelchairs for guests with flights in the C or D concourses.

SEATAC, Wash. — Walking through an airport can be a pain for anyone with mobility issues. Daunting long distances may even discourage some from traveling by plane.

Escorted wheelchair service has been a free option at SEA Airport for years. However, Alaska Airlines is turning to automation to offer their customers a new transportation option: self-driving wheelchairs.

Under Alaska’s new four-month pilot program, the main difference for customers is that once they are past security, they can get in an electric, autonomous,

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