The ownership group was charging a hidden 3% fee on some food and beverage transactions for months in 2023.
SEATTLE — Climate Pledge Arena in Seattle will pay nearly $500,000 in penalties after charging thousands of customers a hidden fee.
Between Feb. 27 and July 22, 2023, Climate Pledge added a 3% fee to food and beverage purchases that they did not disclose “in any way” before customers made purchases, according to the Washington State Attorney General’s Office, which announced the agreement Friday.
This violates Washington’s Consumer Protection Act, which stipulates that fees must be clearly disclosed before customers pay them.
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