In late April a video ad for a new AI company went viral on X. A person stands before a billboard in San Francisco, smartphone extended, calls the phone number on display, and has a short call with an incredibly human-sounding bot. The text on the billboard reads: “Still hiring humans?” Also visible is the name of the firm behind the ad, Bland AI.
The reaction to Bland AI’s ad, which has been viewed 3.7 million times on Twitter, is partly due to how uncanny the technology is: Bland AI voice bots, designed to automate support and sales calls for enterprise customers, are remarkably
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