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Rule 1. The fire drill must never feel useful. It may be a proven way to help save people’s lives, to say nothing of being a legal requirement in many workplaces. But it is important that people experience the exercise only as an inconvenience. The drill should take place when people are up against a deadline. It must not be timed to coincide with a long meeting, when it might come as a bit of a relief. Ideally, it should be pouring with
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