There’s good news about electric vehicle charging, according to new survey results from the analytics firm JD Power: Drivers are more satisfied with their public charging experiences than last year. In fact, it’s the second quarter in a row that’s seen happier EV drivers.
When it comes to public fast chargers—which can generally top up electric vehicle batteries in 15 minutes to one hour—the drivers are much more pleased with availability and ease of payment. Satisfaction around public fast-charging times has improved, too.
But one pain point stands out: how much it costs to use a public fast charger. “It’s the least satisfying aspect of fast charging,” says Brent Gruber, the
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