Customers more satisfied by service from credit unions, smaller banks

Customers continue to be more satisfied by service from credit unions than from banks, and say they get better service from smaller, community banks than from national ones, according to a new national survey released Tuesday. But that said, both credit unions and banks saw their overall customer satisfaction rates slip this year, the American Customer Satisfaction Index reports. The survey that also included satisfaction scores fro insurance companies found the overall finance and insurance sector…