White-collar workers are so overwhelmed with emails, web chats, and meetings that they are using AI tools to get their jobs done—even if their companies haven’t trained them to do so, according to a work trends index published Wednesday by Microsoft and LinkedIn.
Seventy-five percent of people in desk jobs are already using AI at work, and the amount of people using AI has nearly doubled over the past six months, the report found. The vast majority of workers using AI—regardless of whether they are baby boomers or Gen Z—are “bringing their own AI tools” rather than waiting for their companies to guide them.
“People are overwhelmed with digital debt and
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