“I wasn’t able to go outside anywhere alone,” Ana says. “I had so much anxiety that when I went outside to do errands, I lost consciousness twice. That’s when I realized I was very sick.”
Ana began working for LGBTQ+ dating app Grindr when she was in her early twenties, one of hundreds of Hondurans hired by US-headquartered outsourcing company PartnerHero to work on the account. Her team was based in San Pedro Sula, Honduras’ second city, where they handled tasks ranging from the mundane—tech support emails and billing queries—to the horrifying: user reports of sexual assault, homophobic violence, child sexual abuse, and murder.
Her mental health deteriorated, but she feared
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