A zero-tolerance approach to talented jerks in the workplace is risky

One personality type occupies more attention in the workplace than any other. The “talented jerk”, whose alter-egos include such lovable characters as the “toxic rock star” and the “destructive hero”, is a staple of management literature. These are the people who smash both targets and team cohesion, who get stuff done and get away with behaving badly as a result.

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So common and corrosive are these characters that plenty of companies spell out a zero-tolerance approach to them. “No jerks allowed,” says CARFAX, which

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