DEAR TOP TABLE, We have discussed many of the risks that threaten us in the coming year: the pandemic, our supply-chain troubles and staff retention. But I want to raise a more personal concern: the possibility that I will have to make a public apology. Everywhere I looked over the past 12 months, executives were grovelling. The thought of promising to work on becoming a better person makes me feel physically sick.
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Let me be clear. I’m not against apologies when they are warranted. Bad behaviour needs to be brought to light and investigated, however damaging
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