CaitlinHarrington

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How Amazon’s In-House First Aid Clinics Push Injured Employees to Keep Working

As an outbound packer at an Amazon warehouse in St. Peters, Missouri, Jennifer Crane has 37 seconds to assemble a cardboard box, retrieve a product from a shelf, plop it in said...

Someone Has to Deliver Your Packages in This Scorching Heat

On the day that Salem, Oregon, smashed the record for the highest known temperature west of the Cascade Mountains two summers ago, FedEx driver Austin Trent was roasting inside of an un-air-conditioned...

ChatGPT Is Reshaping Crowd Work

We owe our understanding of human behavior thanks, in part, to Bob. He spends hours some days as a subject in academic psychology studies, filling out surveys on crowd-work platforms like Amazon’s...

His Drivers Unionized—Then Amazon Tried to Terminate His Contract

It was just after New Year's when Jonathon Ervin began to feel that Amazon was turning the screws on him. Ervin owns one of 3,500 small businesses that exist solely to deliver...

CaitlinHarrington

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