The US Fair Trade Commission published a paper that found 89 percent of connected devices do not detail how long the item will receive software support. The study examined product websites looking for specifics about how long the company expected to support the device. Within the 11 percent of product sites that shared this information, the review found cases with ambiguous language as well as inconsistencies in where dates were displayed. As a secondary test, the researchers conducted basic Google searches for information about support dates and couldn’t quickly find answers for 67 percent of the devices.
“Consumers stand to lose a
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