On July 19, Jonathan Cardi and his family watched as the departures board at Raleigh-Durham International Airport in North Carolina, turned from green to a sea of red. “Oh my gosh, it was insane,” says Cardi. “Delayed, delayed, delayed, delayed.”
Cardi, a law professor at Wake Forest University and a member of the American Law Institute, was due to fly with Delta Airlines to a conference in Fort Lauderdale, Florida. With thousands of other travelers, he spent the day lining up as staff kept telling people that flights “would be taking off any minute,” he recalls. But when it became clear that planes were going nowhere, he made the 11-hour
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