AI projects like OpenAI’s ChatGPT get part of their savvy from some of the lowest-paid workers in the tech industry—contractors often in poor countries paid small sums to correct chatbots and label images. On Wednesday, 97 African workers who do AI training work or online content moderation for companies like Meta and OpenAI published an open letter to President Biden, demanding that US tech companies stop “systemically abusing and exploiting African workers.”
Most of the letter’s signatories are from Kenya, a hub for tech outsourcing, whose president, William Ruto, is visiting the US this week. The workers allege that the practices of companies like
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